Re: SXSW Interview: Matt May & Podcasting Accessibility
by
Guest Blogger
More information on Microsoft's Live Meeting (also known as Microsoft Easy Assist) for collaboration and conferencing and also for remote control support. Other support services covered as optional methods for computer and PC support software.
There are so many reasons for how and why tools that allow tech support to connect to remote computers can help a business and they're not necessarily always connected to tech support. Providing software application demonstrations and training can also be achieved through software for collaboration and conferencing.
Remote support software -Diagnose
problems, transfer files, and install patches or updates with remote
support software. Improve Company Satisfaction: Manage hardware and software remotely online through the web.
Remote Access software allow individuals to gain secure access to an organization's computer or network from offsite
locations. ... Remote Support Software
...
In a quick glance, you are able to see some vital information and insight to what your computer is doing. CPU, disk, network and memory information are all at fingure tips reach. The one I find useful now and would have liked to have had this in XP over the years is the the network resource overview.
The network resource monitor will show all the running programs that are "talking" on the latop to the network. This is a useful view of what's going on in that if there is a network latency at a glance, this resource view may be able to give a way an application on the desktop or laptop that is using too much bandwidth or that should not be using any at all.
Whay waste time travelling to a location to provide computer support or even worse in amnay cases, trying to talk a person through steps on the remote computer through the phone. This is, in my opinion, even worse that going to the location unless of course the place where the computer, desktop,server, or laptop is located is too far away. Talking people through troubleshooting steps is a very painful task. A simple process that could take an experineced person several minutes to maybe ten can turn into an hour with a person on the remote side that has no idea of how to perform the functions that you are requesting or have never even seen a command line. Remote support is the best alternative and solution to make more efficient use of computer skills and efforts.
Vista has some surprisingly interesting and sometimes useful new features.The desktop resource monitor is useful when you want to determine what programs and processes are running on your computer or laptop that are talking on the network.
Live Support - Computer Remote Control
Remote support software -Diagnose problems, transfer files, and install patches or updates with remote support software. Improve Company Satisfaction: Manage hardware and software remotely online through the web. Remote Access software allow individuals to gain secure access to an organization's computer or network from offsite locations. ... Remote Support Software ...PC Tech Support with Remote Control Software
In a quick glance, you are able to see some vital information and insight to what your computer is doing. CPU, disk, network and memory information are all at fingure tips reach. The one I find useful now and would have liked to have had this in XP over the years is the the network resource overview. The network resource monitor will show all the running programs that are "talking" on the latop to the network. This is a useful view of what's going on in that if there is a network latency at a glance, this resource view may be able to give a way an application on the desktop or laptop that is using too much bandwidth or that should not be using any at all.Remote Support
Whay waste time travelling to a location to provide computer support or even worse in amnay cases, trying to talk a person through steps on the remote computer through the phone. This is, in my opinion, even worse that going to the location unless of course the place where the computer, desktop,server, or laptop is located is too far away. Talking people through troubleshooting steps is a very painful task. A simple process that could take an experineced person several minutes to maybe ten can turn into an hour with a person on the remote side that has no idea of how to perform the functions that you are requesting or have never even seen a command line. Remote support is the best alternative and solution to make more efficient use of computer skills and efforts.Desktop Support via Remote Support
desktop access and control